Returns & Exchanges

At CreativeBooster, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day window for returns on all products in their original condition. Whether a shade doesn't match or your skin needs something different, our team is here to ensure a seamless exchange process.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Package Your Items

  Securely place the products in their original packaging, ensuring all seals and protective wrappers are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your confirmation email to the outside of your parcel and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or store credit within 5-7 business days to your original payment method.